Future Brands

Loyalty Program Manager (Remote)

Philippines

MISSION

Reporting to the Director of Retention. You will have the opportunity to create and lead a comprehensive CRM strategy that drives revenue and delivers on key brand objectives across new product launches, site promotions, broadcast events, auto-replenishment, and all other customer-related initiatives. 

You will also maintain close relationships with internal teams to identify growth opportunities and turn data into actionable insights that drive revenue.

Ultimately you are responsible for the development and implementation of all loyalty programs including lifecycle and database management


ROLE AND RESPONSIBILITIES

  •          Close cooperation with clients in order to translate business requirements into loyalty program rules, processes and configurations
  •         Cooperation with Software Product team with regards to application configuration and enhancements
  •          Configuration of loyalty management application
  •          Testing of configured rules in the system to assure business requirements compliance
  •          Analysis of the loyalty program performance
  •          Coordination of external contractors and marketing service suppliers
  •         Business and technical consultations for clients
  •          Responsible for the development and implementation of all loyalty programs including lifecycle and database management

CULTURE COMPETENCIES

  • Integrity
  • Works hard
  • Hungry for achievement
  • Team player


SKILLS AND QUALIFICATIONS

  •          Minimum 2 years of experience working with business customers  (Marketing, Trade Marketing, Sales, IT)
  •          Fluent English
  •          Strong analytical skills and experience in project management
  •          Knowledge of software supporting sales and loyalty programs
  •          Very Good communication and interpersonal skills
  •          Ability to organize own work
  •          Knowledge of retail or travel industry would be an advantage

SHIFT

  • 9:00 AM to 5:00 PM EST/DST | Monday to Friday

WHAT'S IN IT FOR YOU?

Are you looking to transition to a job that lets you work from home permanently? An international and diverse work atmosphere? A chance to be part of a fast-growing company and the next success story? If so, you've come to the right place! Below are some of the benefits that we offer:

  • Birthday Bonus
  • Medical allowance
  • Paid holidays (US and PH)
  • Paid Vacation and Sick Leave
  • Year-end bonus (13th month pay)
  • Yearly performance appraisal


Apply For This Job

If you would like to apply for this position, please fill in the information below and submit it to us for consideration.

Drop files (or click) here to upload.

(100MB file size limit)

Privacy Policy Powered by HR Partner - Cloud HR Software